When you submit a loan application via the members area, you will receive a notification from us confirming it has been received. If any further information is required from you we will let you know.

The average time for a loan decision is 7-10 working days from the date of application. Please do not contact us for a decision prior to this unless your circumstances have changed since you submitted your application.

Dear Members,

In light of the latest government advice around tackling the spread of the coronavirus (COVID-19), staff continue to work remotely.

All staff are able to access emails and all key systems and are available by phone for member enquiries.

Mail is being received but there is a delay on this due to the re-direction we have had to implement.

Our collection points at Ashton, Denton and Hyde remain closed during this time but you can continue to make payments to your accounts and our staff will be happy to assist you with this.

If you do need to contact us please email enquiries@cashbox.org.uk or telephone us on 0161 342 3266. Our telephone lines are available on Monday, Tuesday, Thursday and Friday from 11.00am to 1.00pm.

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