When you submit a loan application via the members area, you will receive a notification from us confirming it has been received. If any further information is required from you we will let you know.

The average time for a loan decision is 7-10 working days from the date of application. Please do not contact us for a decision prior to this unless your circumstances have changed since you submitted your application.

Dear Members,

Due to the recent pandemic, we have improved our online access for members.

Visit your new members area where you can see your account balance, request a share withdrawal and apply for a loan.

Our staff continue to work remotely but are available by email and phone for member enquiries.

If you do need to see a member of staff face to face, please get in touch to arrange an appointment.

Our collection points at Ashton, Denton and Hyde remain closed but you can continue to make payments to your accounts and our staff will be happy to assist you with this.

Please contact us by email enquiries@cashbox.org.uk, IM via your Members Area or telephone us on 0161 342 3266. Our telephone lines are available on Monday, Tuesday, Thursday and Friday from 11.00am to 1.00pm.

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